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Come work for Serve Washington!

Serve Washington is hiring a senior program officer! Through this job you'll be supporting our viison of advancing national service, volunteerism and civic engagement to improve lives; expands opportunity to meet the local critical needs of residents of Washington. You can read the full description below and apply here. First review of applications is May 19.


What this job is about:
As the senior program officer, you will lead a team in supporting AmeriCorps programs across the state to positively impact the lives of Washingtonians through service. Your efforts will model a balanced approach to partnering with the community and advising, directing, and addressing compliance issues, with a focus on continued learning and the strengthening of our work together.  You will develop and initiate Serve Washington (ServeWA) AmeriCorps program policy and compliance plans, while overseeing the quality and completion of our grant monitoring activities for the AmeriCorps team.  As the supervisor of the AmeriCorps team, you will manage timelines and guide fiscal and program responsibilities.
Note: Approximately 30% of this job is traveling, both in Washington state and network conferences or meetings outside of the state, all of which may include overnight stays.


What you’ll be doing:

  • Develop policies and procedures to support compliance and accountability with Serve Washington policies and federal regulations.
  • Create operational systems so that we can use monitoring tools for processes such as grantee risk-assessment, member file and desk reviews, program and fiscal site visit, progress reports, close-outs, etc.
  • Implement standard operating procedures to make sure grantees comply with federal/state regulations. This includes procedures for contracting, monitoring, reporting, and close-out for all AmeriCorps grantees.
  • Direct corrective action requirements when instances of noncompliance are identified. 
  • Create metrics to evaluate the effectiveness of our agency’s oversight, how well we support grantees, and help us implement strategies that lead to greater impact.
  • Oversee and ensure timeliness, accuracy, quality, and completeness of subgrantee progress reports and use that information to complete the Grantee Progress Reports for Serve Washington
  • Oversee and lead training and technical assistance (TTA) for AmeriCorps programs, including out-of-state regional training, in-state annual subgrantee training, and quarterly webinars.  
  • Oversee hiring, training, and management of AmeriCorps program officers and fiscal grants Officers. Make sure they know and apply AmeriCorps state /federal legislation /regulations / policies as they monitor and coach grantees.
  • Support and coach assigned staff with performance management, problem resolution, planning, and work assignments. 

Who we’re looking for:
We want someone with federal grants knowledge who knows national service federal regulations. You will possess strong skills in time and project management and work with a customer service mind-set while successfully researching, assessing and applying your critical thinking skills. You are committed to fostering a diverse, equitable and inclusive work environment.Qualifications

Required Qualifications

  • Bachelor’s degree*.
  • At least two years of experience designing and managing monitoring/compliance systems.
  • Experience managing and training staff, service member or volunteers.  
  • Ability to develop and manage work plans, budgets, and timelines.
  • Experience managing multiple programs, projects and/or personnel at one time.
  • May be required to undergo a national service criminal history check depending on fund sources.
  • Must possess a valid Washington state driver’s license or other adequate support to meet the travel requirements of this position.
  • Proficient in using Microsoft Office software products including Word, Excel, and PowerPoint applications. Proficient in surveying design and application such as Survey Monkey and ability and willingness to learn data visualization or other applications, as needed.

*We may substitute your additional qualifying experience for education on a year-for-year basis.

Desired Qualifications

Experience interpreting federal and state regulations, developing actions to relay this knowledge to key stakeholders and designing, implementing, and enforcing compliance oversight policies, processes and procedures.
Previous management experience in national service (AmeriCorps).
Experience working diplomatically and skillfully with a variety of stakeholders, including state and local elected officials, commission board members, program directors and administrators, AmeriCorps members and community volunteers.
Experience in system and program development. Experience implementing solutions by defining the issue, identifying solutions and engaging partners in a collaborative action that achieves results.

Condition of Employment:
On Aug. 9, 2021, Gov. Jay Inslee issued Proclamation 21-14 (Download PDF reader) that requires all employees of executive cabinet agencies to be fully vaccinated with the COVID-19 vaccine before their employment. Pursuant to this mandate, you will be required to provide proof of vaccination as a part of the hiring process. Your vaccination status will be verified during our New Employee Onboarding process. Exemptions may be granted for religious or medical purposes.

Supplemental Information

How to apply:
Interested? We would love to hear from you. Click “Apply” at the top of this page to start your application (you can save the application and come back to it, if needed).

Please include the following along with your application:

  • Letter of interest that describes your specific qualifications.
  • Current resume that details your applicable experience and education.
  • List of at least three professional references with current telephone numbers.

We will directly contact the top candidates to interview for this position. Because we base our selection on the information you provide, it is in your best interest to identify the knowledge, skills and abilities that address the required and desirable qualifications we described above.

For questions about this recruitment or to request reasonable accommodation in the application process, please email Janet at For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388. 

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply. If you need accommodations or help in the application process, or who wish to receive this job announcement in an alternative format, you may call 360-725-0158 or dial 711 to reach the Telecommunications Device for the Deaf system.

Senior Program Officer

Salary $79,060.00 - $97,750.00 Annually
Location Thurston County – Olympia, WA
Job Type Exempt
Remote Employment Flexible/Hybrid
Department Office of Financial Management
Job Number